All returns and exchanges should be mailed back to:
The Shell Corp
9419 Mason Ave. Unit D
Chatsworth, CA 91311
Please include an exchange/return instruction message inside the package with below-mentioned details:
Order number- Is it a Return or Exchange?- Item you want in exchange-
Once we receive your package back, please give us 1-2 weeks for us to process your return and exchange.
We have no control over customs fees and they vary from country to country. Customers are responsible for paying all customs fees.
Shipping and Handling Times
95% of all orders are shipped out within 1-2 business days! Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or the holidays will be shipped on the following business day.
The cut-off time for same day shipping for Second Day and Overnight Orders is 10 am PST. Any orders placed after that time will most likely be shipping the following business day.